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Compliments, Comments, Concerns and Complaints

At Barnwell Academy we pride ourselves on creating and maintaining positive relationships with parents, stakeholders and the general public. We appreciate feedback to enable us to continuously improve and so here, we provide details about how you can compliment, comment, concern or make a complaint.

Compliments, comments and concerns

We would like to give everyone the opportunity to compliment the educational service we provide to the community. Your compliment is greatly appreciated and assures what works well. 

As we continuously evaluate our services we welcome any comment or suggestion as we strive to improve.

We also need to know if you have any worries or concerns with any part of our service so we can review our practice and put it right.

Please  click here to download and complete the feedback form and return it to the school office.

 

Complaints

At Barnwell Academy we are able to sort out any worries, queries or concerns that arise quickly. However there may be times when parents or stakeholders are not satisfied and wish to make a complaint. If this happens you should follow the following steps:

Please click here to find our full complaints policy.